Third Party Managed Solutions Specialist, AVP

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.Position Summary:We are seeking a detail-oriented and proactive support analyst to service over 800 external investment advisors, specific to our Third Party Manager business. The ideal candidate will facilitate investment advisor onboarding and maintenance activities, provision entitlements and participate in ongoing oversight review and activities for the business. The ideal candidate will provide strategic and operational support to enhance performance and service delivery. In addition, the role also includes acting as an intermediary between Financial Advisors and external Investment Advisors, regarding policies and procedures and training of our proprietary applications.Key Responsibilities: * Support and manage onboarding processes for new Investment Advisors and users, inclusive of product setup, entitlement provisioning, data feeds, etc. * Diligently steward product attribute and performance data, within applications * Conduct oversight reviews to maintain data quality within our proprietary applications and support the overall integrity of the business * Act as a liaison between Financial Advisors and external Investment Advisors, to facilitate accurate and timely exchange of information * Investigate and resolve issues by conducting research, root cause and/or trend analysis * Collaborate with teams across the platform on strategic initiatives, as neededKnowledge and Skills Required: * Bachelor's Degree * 3+ years of relevant work experience in a business analyst, operations or financial services support role * Enthusiastic team player, self-motivated, with an ability to prioritize/meet deadlines in a fast-paced environment * Excellent communication skills, with the ability to manage stakeholder expectations * Strong analytical and problem solving abilities Time management and organizational skills, with project management experience, preferred * Organized, with focus on accuracy and attention to detail * High level of proficiency with Excel, PowerPoint, and WordWHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).