HR CRM - Business Analyst, Associate

As a Business Analyst, you will play a key role in the development and delivery of product features that align with our strategic vision. Your responsibilities will include defining and executing an effective in-sprint User Acceptance Testing (UAT) strategy and managing the post-production support process to ensure our product meets high-quality standards before it reaches end users and maintains reliability after release. User Stories: Assist in transforming use cases, business requirements and acceptance criteria into clear and actionable user stories for agile development. Analysis: Support the analysis of current workflows, ways of working and product design to identify opportunities for improvement that align with business objectives Backlog Management: Help build, prioritize, and maintain the product backlog in collaboration with the PO and Development team. Testing: Participate in product testing. Collaborate with the UAT teams to facilitate end user testing. Change Management: Assist with release activities to ensure end user readiness including creating and maintaining product documentation and resources. Production Monitoring & Support: Provide production support to end users, use data to monitor product stability and identify areas of improvement to drive enhanced user experience. 3+ years of experience as a business analyst or in a similar role. Bachelor's degree or equivalent in a relevant field. Exposure to working on enterprise-wide systems is beneficial. Some experience or familiarity with agile development practices and an understanding of product backlog management. Strong analytical skills with a capability for problem-solving, preferably with some knowledge of business process and data analysis. Good communication skills with the ability to explain complex concepts in a clear and concise manner. Strong organizational skills with the ability to manage multiple tasks efficiently. Knowledge of Human Capital Management, Human Resources, or experience in Financial Services is a plus. Exposure to CRM or service management platforms is advantageous but not required. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.