Program Manager GenAI, Scaled Product Delivery

The Program Manager, GenAI role will serve as a backbone for GenAI workforce planning and vendor operations support, acting as the central POC for vendors operating within this rapidly evolving space. By providing centralized coordination, the position will help streamline processes, ensure operational mechanisms, and foster partnerships with external vendors. The individual will be responsible for deriving actionable insights from key metrics, proactively identifying opportunities for improvement, and pioneering innovative approaches to workforce and vendor management in a unique environment. This role is critical to enabling scalable, efficient, and adaptive operations that support the growth and success of GenAI initiatives.

Program Manager GenAI, Scaled Product Delivery Responsibilities:

• Build and maintain processes, systems, and documentation to support vendor operations
• Collect, analyze, and report on key metrics related to workforce and vendor performance
• Derive actionable insights to inform strategic decisions. Present findings to leadership and recommend improvements
• Continuously seek new ways to optimize operations in a dynamic environment
• Pilot and implement innovative solutions for workforce and vendor management
• Stay abreast of industry trends and emerging technologies in GenAI
• Ensure operational mechanisms and scalability for vendor-related activities
• Identify and implement best practices for vendor management
• Monitor and mitigate risks associated with workforce and vendor operations
• Ensure adherence to internal policies and external regulations
• Prepare and deliver updates, reports, and presentations to stakeholders
• Address and resolve escalations or issues as they arise

Minimum Qualifications:

• 6+ years in finance, resource planning, workforce management, workforce analytics, vendor operations, or a combination of these domains
• Self-starter with the experience navigating high levels of ambiguity and complexity
• Experience in process documentation and iterative process improvement
• Experience developing financial plans, budgets, ROI analysis, or cost-benefit assessments
• Full proficiency in Excel, Google Sheets, Tableau, or similar data visualization applications
• Team-player focused on winning together, achieving more as a team than as an individual

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$143,000/year to $201,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Client-provided location(s): Sunnyvale, CA

Job ID: a1KDp00000CZKK7MAP

Employment Type: OTHER

Posted: 2025-12-21T19:45:38