Client Solutions Manager, eCommerce, ANZ
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The Client Solutions Manager for Meta's ANZ eCommerce (eComm) vertical team is a strategic and evidence based solution-driver who puts our customers at the core of everything we do. This is an opportunity to create and lead key relationships, serve as a consultative subject matter expert, and lead media planning, strategy and measurement to a cohort of performance-driven clients in the ANZ eComm portfolio. With a real interest for digital marketing, this role is responsible for building executional and functional partnerships, using data sets and analytics to detect performance patterns, and to translate them into comprehensive solutions and strategies that deliver on our client's business objectives, whilst driving growth. Success in this position requires strong analytical skills, a focus on client service, excelling at working with internal cross-functional partners, and the experience of solving complex problems and embracing ambiguity to drive innovative and impactful solutions.
Client Solutions Manager, eCommerce, ANZ Responsibilities:
- Manage a cohort of performance based advertisers, enabling growth both from them and Meta
- Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations
- Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be a key influencer in shaping platform strategy and feeding back on needs of ecomm businesses
- Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems
- Manage planning, execution, ongoing reporting and optimisation of campaigns (manage budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations)
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- 7+ years of experience in performance marketing and/or account management roles
- Advanced analytical skills, experience producing and interpreting data-sets on which to deliver actionable insights, and demonstrable success presenting to external clients
- Effective problem solving, decision making and communication skills
- Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
- Experience working directly with marketing, media and/or consulting companies having demonstrated project leadership experience
- Experience collaborating effectively with Cross Functional Partner teams, demonstrating attention to detail, and involving all levels of management
- Consistent track record of delivering on quota
- BA/BS degree
- Solid familiarity with Meta's ad products
- Attribution platforms and Analytics experience
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Pension
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
Diversity and Inclusion
Company Videos
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