Billing Correspondence Coordinator I (Correspondence Billing Specialist REMOTE)

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a U.S. remote Billing Correspondence Coordinator

Work schedule: Monday-Friday 8am-5pm EST

Responsibilities

• Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
• Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
• Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs
• Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
• Follow Approved SOP's to update and provide necessary information to resolve correspondence request

• High School Diploma or equivalent
• 2 years or more work experience

• 1 or more years of experience as a Labcorp Healthcare Billing Specialist.
• 2 or more years of experience utilizing Labcorp billing applications including mPower, LCBS, LCLS, Mobius, and Artiva.
• 2 or more years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations.

• Demonstrates effective written communication when interacting with internal and external customers.
• Maintains organization while managing multiple requests with varying levels of complexity.
• Adapts to changing priorities, processes, procedures, and business needs.