SUSPICIOUS ORDER MONITORING ANALYST

JOB DESCRIPTION

Responsible for conducting suspicious order monitoring (SOM) activities for the Peyton distribution centers that distribute controlled substances. Effectively utilize systems and resources to identify patterns, trends, and exceptions in pharmacy order and transaction data to support the company's Controlled Substance Compliance Program (CSCP) and ensure compliance with relevant regulations and industry standards and guidance. Responsible for interfacing with various internal groups and division personnel to provide pharmacy analysis and reporting on inventory and ordering. Provide support and documentation to division Health and Wellness staff regarding pharmacy order exceptions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Independently analyze pharmacy order and transaction data to assess for potential diversion trends and completes due diligence reviews on orders of interest
• Execute internal SOM policies and procedures and maintain complete and accurate order review documentation in accordance with department standards
• Assist in activities related to the implementation, maintenance, support, design, and feedback of Suspicious Order Monitoring program
• Provide feedback on alert effectiveness and partner with management and analyst team to design and implement program enhancements
• Monitor the adherence of Pharmacy and Logistics policies, standards and procedures as they pertain to pharmacy processes and customer transactions for signs of potential diversion, theft or fraudulent activity
• Create and analyze exception reporting to support internal due diligence reviews
• Collaborate with distribution centers to ensure proper disposition of identified suspicious orders
• Communicate with division Health and Wellness leaders as necessary
• Report concerning findings, trends or information obtained during investigations to supervisor
• Liaise with applicable Regulatory Compliance and Training departments when appropriate
• Travel for meeting or training activities (< 10%)
• Must be able to perform the essential functions of this position with or without reasonable accommodation

• 3 years pharmacy or pharmaceutical distribution experience
• Motivated self-starter; works well with others with minimal supervision
• Excellent oral and written communication skills and the ability to successfully interact with internal customers, team members and management
• Strong analytical, problem solving and organizational skills. High level of initiative; inquisitive and probing nature
• Ability to work any shift, including weekends on a regular basis and overtime on an occasional basis
• Strong attention to detail
• Ability to independently organize and prioritize a variety of tasks
• Ability to effectively present information to management
• Highly skilled in Microsoft Office applications.
• Maintain a high level of confidentiality
• PC Fluency

• Certified Pharmacy Technician (CPhT)
• Bachelor's degree
• Analytics or transaction monitoring background or education