RDIC Technical Specialist

JOB DESCRIPTION

Position Summary:

Responsible for training and supporting the Regional Data Integrity Center (RDIC) DSD, Pricing and Support Teams by providing technical expertise and cross-functional support. Act as subject matter expert and provide training for the POS Host applications and various RDIC processes across the organization. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

RESPONSIBILITIES

• Partner with the three teams (DSD, Pricing and Store Support) within the RDIC to evaluate requirements and determine the best solution for initiatives, utilizing information from a variety of sources, including internal best practices and competitor/industry practices within subject area.
• Coach and train RDIC Associates in the technical requirements to perform their duties accurately and efficiently.
• Provide support for Corporate Merchandising and Enterprise Data Integrity teams with any and all RDIC functions.
• Accountable for Merchandising system configuration, updates and maintenance to support new and closing stores.
• POS Host troubleshooting, overrides and user support.
• SPA troubleshooting and testing.
• Request, test and approve fixes/enhancement via User Accepted Testing (UAT).
• Accountable for identifying and requesting needed build changes due to the holidays.
• Attend and participate in program change meetings; provide expertise and guidance concerning the RDIC applications and processes.
• Accountable for all zone moves and promotional zone creation along with promo zone cleanup.
• Maintain tag types in Rules Based Pricing.
• Assist in the development of training materials.
• Assist in the documentation of process changes for both RDIC associates and store level associates.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• 3+ years Corporate or Division Data Integrity experience
• Working knowledge of store practices
• Prior experience leading a team
• Supervisory experience
• Bachelors Degree
• Experience in Merchandising, Operations or Procurement
• 18+ months of data integrity experience or equivalent
• Ability to organize and logically structure complex processes
• Extensive knowledge of POS Host, POS, RBP, AtuoAd, PLUM, DSD Host and batch maintenance processes
• Understanding of PID, FCB, CAO, ESP, ESTP, and knowledge of store scan coordinator in-store tasks
• Ability to understand organizational impacts that result from changes in business processes and technologies
• Strong communication and motivational skills
• Ability to prioritize and assign work according to business priorities and strategies
• Excellent written, verbal and presentation skills
• Proficient in Microsoft Applications
• Highly motivated and self-starter
• Ability to be detail oriented with accuracy