Senior Associate, Slate Product Marketing Strategy
Today Wilmington, DE
(+1 more)
- New York, NY
About us
We know our people are our strongest asset. You will never stop learning here, and we will learn with, invest in and support you along the way.
- Size: 10,000+ employees
- Industry: Financial Services
Join the Slate product management team and use your existing customer marketing experiences and skill to make our customers love saving money and keeping it simple with the Slate family of credit cards.
As a Product Marketing Strategy Associate, Sr., you will be tasked with helping to design and deliver campaigns that will engage our customers across the lifecycle including both early, low, and long tenured customers. Your campaigns and strategies will create the next level of customer satisfaction - helping customers maximize the value they get from Slate. You will collaborate across multiple teams to design campaigns, complete business cases, set expectations, and deliver in market. You will track results to identify opportunities to improve as well as test new variants and strategies in the future. You will manage marketing for Slate customers end to end in tandem with our COE partners, all aimed at driving customer satisfaction (and engagement) with their card and key business outcomes. Slate is a smaller, flexible team where you directly own and manage outcomes - so you will have lots of exposure and opportunities to use your skills and experiences.
Location: Wilmington, DC or New York City, NY
Job responsibilities:
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities, and skills:
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
As a Product Marketing Strategy Associate, Sr., you will be tasked with helping to design and deliver campaigns that will engage our customers across the lifecycle including both early, low, and long tenured customers. Your campaigns and strategies will create the next level of customer satisfaction - helping customers maximize the value they get from Slate. You will collaborate across multiple teams to design campaigns, complete business cases, set expectations, and deliver in market. You will track results to identify opportunities to improve as well as test new variants and strategies in the future. You will manage marketing for Slate customers end to end in tandem with our COE partners, all aimed at driving customer satisfaction (and engagement) with their card and key business outcomes. Slate is a smaller, flexible team where you directly own and manage outcomes - so you will have lots of exposure and opportunities to use your skills and experiences.
Location: Wilmington, DC or New York City, NY
Job responsibilities:
- Lead strategic and creative development for product marketing campaigns across multiple channels
- Manage campaign execution from planning to deployment and results analysis
- Build and maintain relationships with internal teams and external agencies
- Coordinate branding efforts for trusted device initiatives
- Drive business case creation and campaign approvals
- Partner with cross-functional teams to deliver campaign requirements
- Analyze marketing performance data and provide actionable insights
- Facilitate stakeholder meetings and ensure project alignment
- Oversee creative development and ensure consistent messaging
- Support process improvements and best practices
- Act as a liaison between stakeholders and partners
Required qualifications, capabilities, and skills:
- Strong leadership and ownership of complex projects
- Excellent presentation and communication skills
- Ability to manage multiple priorities and deadlines
- Experience in cross-functional marketing program execution
- Proven relationship management skills
- Analytical mindset with attention to detail
- Proactive approach to problem-solving and process improvement
- Project management experience
- Familiarity with creative development processes
- Data-driven decision-making skills
- Ability to influence peers across the organization
Preferred qualifications, capabilities, and skills:
- Experience in payments or financial services marketing
- Knowledge of customer experience best practices
- Master's degree in business, marketing or similar discipline
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Additional Information
- Job category: Marketing
- Posted: today