Payment Operations - Analyst

Join a team supporting JPMorganChase's growing presence in Indonesia. You will help meet local regulatory requirements, maintain accurate client and banking records, and support reliable operations. This role offers the opportunity to build your regulatory reporting experience while contributing to process and control improvements.

As an Analyst in Regulatory Reporting Operations, you will prepare regulatory reports for Indonesian authorities and support related operational activities. You will maintain client information, complete nostro reconciliations, respond to audit requests, and help implement regulatory and policy changes. You will work with internal teams and local banking partners to meet deadlines, resolve issues, and support the branch's growth.

Job responsibilities

• Prepare reports for Indonesian authorities, including Bank Indonesia, the Financial Services Authority, and the Financial Transaction Reports and Analysis Center, in line with applicable requirements and deadlines.
• Review client documents against banking system records and maintain account and authorised signatory information.
• Reconcile nostro accounts, investigate breaks, and maintain counterparty and static data.
• Respond to internal and external queries, escalating unusual issues promptly.
• Provide records and supporting information for audit requests.
• Update procedures to reflect regulatory or process changes and improve controls.
• Support implementation of new or revised regulatory requirements and internal policies.
• Contribute to local and regional projects, including system testing and user acceptance testing.
• Maintain required records and files in line with procedures.

Required qualifications, capabilities, and skills

• Bachelor Degree
• Minimum 2 years of banking operations experience.
• Working knowledge of banking operations, procedures, and accounting.
• Strong attention to detail and ownership of assigned work.
• Ability to identify issues, take appropriate action, and escalate risks promptly.
• Clear communication skills and ability to work with internal stakeholders.
• Ability to manage multiple tasks and meet deadlines.
• Adaptability when processes, systems, or requirements change.
• Proficiency in Microsoft Office, including Excel and PowerPoint.

Preferred qualifications, capabilities, and skills

• Working experience in regulatory reporting.
• Experience with nostro reconciliations.
• Familiarity with Microsoft Access or macros.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.