Business Management Center of Excellence - Associate
4 days ago Columbus, OH
About us
We know our people are our strongest asset. You will never stop learning here, and we will learn with, invest in and support you along the way.
- Size: 10,000+ employees
- Industry: Financial Services
Join the Consumer Banking Business Management Center of Excellence and play a key role in turning data into insights that help drive business performance across the Retail Financial Services network.
As a Business Management Center of Excellence Associate, you will partner with divisional and regional business managers to understand performance, identify opportunities, and translate complex data into clear, actionable insights that support business decisions.
This role provides broad exposure across the organization and is ideal for someone who is analytical, curious, and energized by solving business problems. You'll go beyond reporting the numbers to help leaders understand what is happening, what is driving the results, and where opportunities exist to improve performance. You'll also have opportunities to enhance capabilities, develop new solutions, and take ownership of initiatives from concept through execution.
Job Responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
As a Business Management Center of Excellence Associate, you will partner with divisional and regional business managers to understand performance, identify opportunities, and translate complex data into clear, actionable insights that support business decisions.
This role provides broad exposure across the organization and is ideal for someone who is analytical, curious, and energized by solving business problems. You'll go beyond reporting the numbers to help leaders understand what is happening, what is driving the results, and where opportunities exist to improve performance. You'll also have opportunities to enhance capabilities, develop new solutions, and take ownership of initiatives from concept through execution.
Job Responsibilities
- Own and manage recurring reporting and analytics that support divisional and regional Business Managers and field leadership
- Analyze business performance to identify trends, emerging opportunities, and areas requiring deeper evaluation
- Translate complex data into clear, actionable insights and key takeaways that Business Managers can use in conversations with field leaders
- Develop and maintain divisional and regional business review materials, ensuring reporting is accurate, timely, and focused on the most meaningful performance drivers
- Conduct deep-dive and ad hoc analysis across key business priorities, including deposit and investment growth, customer experience, client outreach, and field performance
- Proactively identify changes in performance and investigate the underlying drivers to help Business Managers understand what is happening and why
- Serve as a subject matter expert for key reports, performance measures, and business management processes, including providing guidance on how results should be interpreted
- Continuously improve and streamline reporting, analytics, and processes to create more efficient and insightful ways of supporting the field
- Partner with Business Managers to anticipate analytical needs and develop solutions that address emerging business priorities
- Own select projects and initiatives from development through implementation, coordinating with partners and stakeholders as needed
- Contribute to divisional and national initiatives that strengthen business management capabilities and drive consistency across the organization
Required qualifications, capabilities, and skills
- Bachelor's degree in Accounting, Finance, or a related discipline
- 2 years of experience in financial services or a related field
- Knowledge of financial principles with the ability to connect business activities to financial results
- Strong verbal and written communication skills
- Strong analytical and organizational skills with the ability to manage multiple and changing deliverables
- Ability to collaborate and build relationships across the organization
- Strong follow-through and ability to execute against priorities
- Proficiency in Microsoft Office and financial applications
- Strong attention to detail and ability to deliver solutions
- Ability to travel as required
Preferred qualifications, capabilities, and skills
- Experience with Tableau or QlikView
- Knowledge of branch banking
- Knowledge of retail banking financial systems
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
Additional Information
- Posted: 4 days ago