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IT Support Specialist

AT Jabil
Jabil

IT Support Specialist

Ho Chi Minh City, Vietnam

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Description

• Provide technical support to end-users for PC, server, hardware, or software applications.
• Support any resource on projects as assigned.

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• Load & verify software packages. Troubleshoot and resolve end user issues.
• Resolve site level Incident management.
• Provide Support via phone for offsite users.
• Purchase software and hardware via the P.O. Process.
• Provide Maintenance and Support of Audio Visual equipment.
• Perform basic level of support for users on IT baseline apps.
• Responsible for monitoring the Service Desk system queue and resolve tickets in a timely manner.
• End user technical assistance.
• Installs, identifies, and repairs hardware and peripheral components such as monitors, keyboards, printers, and disk drives.

JOB REQUIREMENTS

• Bachelor Degree in Information Technology or related field is preferred
• At least one year of experience as IT Helpdesk/IT Support position.
• Knowledge of all Microsoft applications/utilities.
• Must have a service-oriented attitude, customer focus, sense of urgency, and professional demeanor.
• Ability to understand network and system architecture

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong

Client-provided location(s): Ho Chi Minh City, Vietnam
Job ID: Jabil-J2417693-SGA
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • On-Site Gym
    • Health Reimbursement Account
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Office Life and Perks

    • Casual Dress
    • Commuter Benefits Program
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program