Supply Chain Specialist with Italian

Supply Chain Specialist with Italian
Infosys Poland Sp. z o.o. - Łódź - Hybrid 2/3

We are looking for a candidate with:
Experience in working with supply chain and/or logistics processes
Hands-on experience with SAP system (must have)
English and Italian on min. B2 level (essential for client's communication purposes)
Ability to create and maintain process documentation
Participation in process migration projects is considered an asset
Strong analytical skills with the ability to view processes from a broader perspective to clarify and simplify them
Strong communication skills and the ability to build effective relationships with various stakeholders involved in the process
Very good knowledge of Microsoft Excel

Your key activities:
Order management (creation/changes)
Supporting customer queries
Inventory management (checking stock availability- system /cooperation with warehouse, stock allocation).
Creating deliveries
Creation of shipping documents / shipping instructions
Managing customer disputes (any discrepancies)/ claims/processing return orders
Orders monitoring from receipt till delivery
Auditing carrier invoices
Participation in Process Transition
Knowledge Management - Creation of SOPs and training of other team members

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Italian language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (2 work days from the office per week)

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback