Network Datacenter Support Engineer
Infosys is seeking resource for Network Datacenter Support Engineer. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications:
• Candidate must be located within commuting distance of Malta, NY, or Burlington, VT, or be willing to relocate to the area. This position may require travel within the US.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
• At least 1 year of experience in Information Technology.
• Hands on experience with: Datacenter racking, stacking, and cabling.
• Good customer handling skills and prior experience in Network and Datacenter Support.
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• Install, troubleshoot and repair network issues (both hardware/software),
• Basic troubleshooting of network devices/ Wi-Fi /router/switches,
Preferred Qualifications:
• Basic knowledge of Networking.
• Must have right attitude and customer centric approach.
• Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW).
• Experience and desire to work in a Global delivery environment.
• Good Communication and Analytical skills.
Estimated annual compensation range for this role will be as follows:
In Malta, NY: $61,787 to $66,166
In Burlington, VT: $61,248 to $67,985
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)