Network Datacenter H&F Analyst

Infosys is seeking an Onsite Network Datacenter H&F Analyst. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts.

Required Qualifications:

• Candidate must be located within commuting distance of Sacramento CA / Tampa FL / Twinsburg OH or be willing to relocate to the area. This position may require travel in the US
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 2 years of Information Technology experience
• At least 2 years of experience with Hands and feed support for Data Center operations.
• Candidates must be available to work onsite on a rotating / Flexible shift timings at respective Datacenter to provide. It includes both on demand onsite support, and extended shift coverage as needed.
• Candidate must be available to work on a rotating shift schedule to provide support at Datacenter.

Shift 1 06:00-15:00 PST

Shift 2 14:00-23:00 PST

Shift 3 22:00-07:00 PST

• Perform hardware unboxing, rack & stack, and cabling (SM, MM, copper).
• Install racks/cabinets, power strips, patch panels, and IT devices.
• Configure server/network management interfaces (ILO/IDRAC).
• Conduct audits, ping tests, and maintain DC Tracks documentation.
• Support break/fix repairs, troubleshooting cables and hardware.
• Execute change requests, decommission old hardware, and manage media disposal.
• Coordinate vendor access and provide emergency/on-call support.
• Attend planning meetings and communicate with customers for updates and closures.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
• Certifications on Data center operations and cabling
• Where required, administer, and resolve issues with associated end-user workstation network software products.
• Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems.
• Basic Expertise in supporting data center devices and servers in business environment.
• Ensure that work is carried out within agreed service levels and in accordance with project guidelines.
• Explain and document technical issues in a clear way to technical teams, business stakeholders.
• Hands on Experience Data center Operations.
• Experience and desire to work in a Global delivery environment.
• Good Communication and Analytical skills.
• Experience and desire to work in a Global delivery environment.
• Good Communication and Analytical skills.

Estimated annual compensation range for this role will be as follows:
Sacramento, CA - 66655 to 92842
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

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Client-provided location(s): Sacramento, CA

Job ID: Infosys-141878BR

Employment Type: OTHER

Posted: 2025-12-15T18:38:25