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Infosys

Learning Administration Process Specialist with GERMAN

Yesterday• Bucharest, Romania

About us

https://www.infosys.com

  • Size: 10,000+ employees
  • Industry: Consulting
View company profile ›
Learning Administration Process Specialist with GERMAN
Location: Bucharest - hybrid work

REQUIREMENTS
We are looking for a person with:
  • Between 1-4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
  • Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
  • Strong LMS and learning-program administration knowledge
  • Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
  • Experience in analyzing learning data, resolving complex cases and coordinating campaigns
  • Knowledge of confidential assessment administration and learning audit controls
  • Ability to coach associates and engage facilitators, vendors and retained stakeholders
  • Fluency in German and English (min C1 level)
RESPONSIBILITIES
Your key activities:
  • Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
  • Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
  • Administer learning and assessment instruments and operational survey-provider interfaces.
  • Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
  • Review learning records, schedules and course-maintenance activity for accuracy and completeness.
  • Coordinate approved content updates and process improvements.
  • Maintain SOPs and knowledge content and coach associates on learning processes and controls.
  • Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.
You can expect from us:
  • Long-term and stable cooperation
  • Benefit platform
  • Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
  • 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year
  • Modern, cozy and central location in Bucharest
  • Teamwork in a multicultural environment
  • Medical subscription and life assurance

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Additional Information

  • Posted: yesterday
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