Datacenter Technician

2 days ago Morganville, NJ

Infosys is seeking a Network Datacenter H&F Engineer. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts.

Required Qualifications:

  • Candidate must be located within commuting distance of Freehold, NJ or be willing to relocate to the area. This position may require travel in the US.
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 6 months of Information Technology experience.
  • At least 6 months of experience with Hands and feed support for Data Center operations.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
  • Candidates must be available to work onsite on a Rotating / Flexible shift timings at respective Datacenter to provide. It includes both On demand onsite support, and extended shift coverage as needed.
  • Candidate must be available to work on a rotating shift schedule to provide support at Datacenter.

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Shift 1 06:00-15:00 PST
Shift 2 14:00-23:00 PST
Shift 3 22:00-07:00 PST
  • Installations: Rack & stack IT devices, configure ILO/IDRAC, perform ping tests, install trunks, patch cords, panels, and power cables.
  • Audits & Support: Conduct IT/DCTrack audits, approve vendor access, provide on-call and emergency coverage.
  • Break/Fix: Troubleshoot cables (SM, MM, copper), execute change requests, replace hardware parts (NICs, SFPs, memory, drives).
  • Decommissioning: Remove patch cords and old hardware, manage media disposal (wipe/shred), coordinate ADR/ERI tracking.
  • Hardware Receiving: Handle package pickup/delivery, update HRS/ DCTracks, RMA parts, track assets.
  • Preferred Qualifications:
    • Collaborate with Technology team members to ensure efficient operation of the organization's Datacenter operations environment.
    • Receive and respond to incoming calls, messages, emails and/or work orders regarding datacenter operations problems.
    • Ensure that work is carried out within agreed service levels and in accordance with project guidelines.
    • Explain and document technical issues in a clear way to technical teams, business stakeholders.
    • Experience and desire to work in a Global delivery environment.
    • Good Communication and Analytical skills.
    Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
    • Medical/Dental/Vision/Life Insurance
    • Long-term/Short-term Disability
    • Health and Dependent Care Reimbursement Accounts
    • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
    • 401(k) plan and contributions dependent on salary level
    • Paid holidays plus Paid Time Off
    The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

    Client-provided location(s): Morganville, NJ
    Job ID: Infosys-142303BR
    Employment Type: OTHER
    Posted: 2025-12-17T18:42:21

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Life Insurance
      • HSA
      • Short-Term Disability
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • On-site/Nearby Childcare
    • Work Flexibility

      • Office Life and Perks

        • Commuter Benefits Program
      • Vacation and Time Off

        • Paid Vacation
        • Paid Holidays
        • Personal/Sick Days
        • Sabbatical
      • Financial and Retirement

        • 401(K)
        • Relocation Assistance
      • Professional Development

        • Learning and Development Stipend
      • Diversity and Inclusion

        • Employee Resource Groups (ERG)