Associate Lead - Global Immigration

Infosys is looking for an Associate Lead for its Global Immigration team. In this role, the respective individual shall have knowledge of immigration policies and consulate information. Support audits and compliance, vendor management, and maintain specified SLA's.
This is a beginner-level role ideal for candidates seeking to develop a career in global immigration operations and compliance

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Qualification
Basic

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 3 years of relevant work experience with Bachelor's degree
• Location for this position is in Richardson, TX. Candidates must be located within commuting distance or be willing to relocate to this area.

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What you will do:
• Execute & support day-to-day immigration operations and ensure timely processing of cases in accordance with established procedures and SLAs.
• Maintain accurate immigration records, trackers, and documentation to support compliance and audit requirements.
• Prepare, validate, and distribute operational reports and metrics on a timely basis.
• Coordinate with immigration vendors to track case progress, resolve issues, and ensure adherence to timelines.
• Facilitate timely flow of information and documentation between employees, stakeholders, vendors, and the immigration team.
• Support immigration case management activities by leveraging working knowledge of immigration processes and requirements.
• Provide operational support to the Immigration team to achieve service delivery and business objectives.
• Manage stakeholder communications and provide regular updates on case status and key deliverables.
• Execute unit-specific performance management processes, including data tracking, reporting, and documentation support.
• Ensure compliance with internal policies, process guidelines, and regulatory requirements.

Additional information :
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.