AR Specialist with Spanish - Bucharest
AR Specialist with Spanish - Bucharest
Infosys Poland Sp. z o.o. - Bucharest - hybrid 3/2
We are looking for a candidate with:
Experience in customer-facing roles
English C1, Spanish C1 (essential for client's communication purposes)
Min 2 years of experience in working with clients (in AR domain)
Good communication skills, attitude for problem solving and teamwork skills
Good knowledge of MS Office package
Highly developed, self-organization
Requirement of knowledge of accounting principles
Cash application process knowledge
Readiness for voice collection
Knowledge of systems AX, Oxaion, MS Dynamics would be an asset
Your key activities:
Mail and telephone contact (responding to phone calls, e-mails, and queries from the clients)
Perform cash collection activities - chasing customers, managing open items
Performing Cash Application, Order Release and Credit Limit review activities
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Managing Customer Refunds
Supporting AR team with payment methods maintaining
Preparing daily, weekly, and monthly regular financial reports
Ongoing e-mail communication
Collaborating with other teams and internal customers
You can expect from us:
Long-term and stable cooperation;
Benefit platform;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
Modern, cozy and central location in Bucharest;
Teamwork in a multicultural environment;
Medical subscription and life assurance
Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- HSA
- Short-Term Disability
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
Work Flexibility
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
Financial and Retirement
- 401(K)
- Relocation Assistance
Professional Development
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)