AR Specialist with Italian

AR Specialist with Italian
Infosys - Bucharest - Hybrid 3/2

We are looking for a candidate with:
Experience in customer-facing roles
Italian (C1/C2), English C1 (essential for client's communication purposes)
Min 2 years of experience in working with clients (in AR domain)
Good communication skills, attitude for problem solving and teamwork skills
Good knowledge of MS Office package
Highly developed, self-organization

Your key activities:
Telephone contact in Italian (responding to phone calls, e-mails, and queries from the clients)
Perform cash collection activities - chasing customers, managing open items
Performing Cash Application, Order Release and Credit Limit review activities
Managing Customer Refunds
Supporting AR team with payment methods maintaining
Preparing daily, weekly, and monthly regular financial reports
Ongoing e-mail communication in Italian and English
Collaborating with other teams and internal customers

You can expect from us:
Long-term and stable cooperation;
Benefit platform;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
Modern, cozy and central location in Bucharest;
Teamwork in a multicultural environment;
Medical subscription and life assurance.

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback