Delivery Manager Global Procurement
Introduction
To lead the delivery of procurement and sourcing services across client engagements, ensuring high-quality outcomes, strong stakeholder relationships, and continuous improvement. The Procurement Delivery Manager drives operational excellence by managing teams, executing strategic sourcing initiatives, and aligning procurement delivery with client and business objectives.
Your role and responsibilities
1. Staffing and Team Management:
- Manage all aspects related to staffing the procurement team.
- Support and drive the success and growth of all team members.
- Foster a culture of continuous improvement and innovation.
2. Value Alignment and Standards Enforcement:
- Adhere to, apply, and enforce the highest standards of IBM values and principles.
- Communicate organizational Checkpoint goals and guide team members towards successful completion.
- Review Checkpoint results and assess performance.
3. Development Planning and Performance Management:
- Prepare and execute team and individual development plans.
- Resolve customer satisfaction and performance issues.
- Approve staffing plans for all potential new engagements.
4. Stakeholder Interface and Collaboration:
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- Interface with internal and external key stakeholders for governance management.
- Work with project executives and PMO to understand client expectations and requirements.
- Participate in periodic customer reviews and contribute to engagement profitability through efficient resource and expense management.
5. Compliance and Accountability:
- Coordinate operational plans to ensure all engagement SLA's and KPI's are met.
- Account for business controls (KCO, SOX) guidelines and compliance.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
• 5-10 years of experience in indirect procurement and client-focused responsibilities
• Proven experience in client management and consulting services
• Strong project management mindset
• High levels of personal drive, initiative, and commitment to business goals
• Proactive attitude, self-driven with developed leadership skills
• Social interactive skills, energetic, and dynamic personality
• High networking and client-facing capabilities
• Data analysis skills
• Effective communication and presentation abilities
• Business acumen
• Strategic thinking
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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