Service Sales Team Lead
The opportunity
Hitachi Energy is entering an exciting phase of growth in our UK Service organisation, and we're looking for a Service Sales Team Lead who wants to shape the future of our service business while developing a high-performing sales team.
Reporting to the UK LSU Service Sales Manager, you'll have the opportunity to build, lead and grow a newly formed customer-facing service sales team. With strong support around you, you'll play a key role in expanding our service customer base and strengthening long-term relationships through the sale of service agreements, maintenance solutions, lifecycle services and digital offerings.
This is a role for someone who enjoys leading people, influencing customers, and creating value over the full asset lifecycle-not just closing a single deal.
Please note we are unable to provide visa support on this position.
How you'll make an impact
- Leading, coaching and developing a team of service sales professionals, creating a motivated, high-performance culture.
- Visiting customer sites for face-to-face meetings, site surveys and relationship building.
- Executing a service sales plan, focused on growth, installed-base penetration, renewals and new customer acquisition.
- Managing the CRM pipeline, ensuring strong opportunity qualification, healthy pipeline coverage and accurate reporting.
- Interpreting customer requirements and enquiry documentation, contributing to bid / no-bid decisions and shaping winning service solutions.
- Building trusted, long-term customer relationships, understanding their operational challenges and positioning Hitachi Energy as a lifecycle partner.
- Supporting your team in customer meetings and negotiations, providing commercial and technical guidance when needed.
- Working closely with Service Operations, Engineering, Supply Chain, Project Management and Commercial teams to ensure sellable, deliverable and profitable service solutions.
Your background
- A strong track record in service sales, particularly new service business and long-term contract sales.
- Experience selling services or solutions rather than standalone products, ideally in energy, utilities, transmission, distribution or industrial environments.
- Proven experience as a people manager, with a passion for developing and coaching sales talent.
- An engineering background (minimum HNC preferred) and the credibility to engage confidently with technical customers.
- Knowledge of HV (400kV-132kV) and/or MV (66kV-11kV) systems and substation environments and Transformer Services (desirable).
- The ability to clearly articulate service value-reliability, performance, lifecycle cost and risk reduction.
- Strong communication, presentation and negotiation skills.
- Confidence using Office 365 tools, Salesforce CRM systems to manage performance and pipeline.
Build a team. Grow a service business. Make a long-term impact.
Apply now
Current employees apply here
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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