Field Service Engineer I
Yesterday• Smithton, PA
The Opportunity
Launch your career with Hitachi Energy and play a hands-on role in powering a more sustainable future. As a Field Service Engineer, you'll work directly with advanced electrical equipment and technologies, supporting customers through installation, commissioning, testing, troubleshooting, and technical service activities.
This is an excellent opportunity for an early-career engineering professional who enjoys solving technical challenges, working in different customer environments, and building strong relationships. You'll receive training, mentorship, and real-world experience while collaborating with experienced engineers and service teams. Every project offers the chance to expand your technical knowledge, develop customer-facing skills, and contribute to reliable energy solutions that keep critical infrastructure running.
If you're curious, eager to learn, and passionate about engineering and customer success, this role offers a pathway to long-term growth within a global technology leader.
How You'll Make an Impact
- Support the installation, commissioning, testing, and start-up of electrical products and equipment at customer sites.
- Assist with diagnosing and resolving technical issues related to equipment performance and operation.
- Provide technical guidance and product support to customers during field service activities.
- Research and evaluate equipment enhancements and upgrade opportunities that address customer needs.
- Develop positive customer relationships to support satisfaction and future business opportunities.
- Assist in troubleshooting implementation and operational challenges during commissioning and service projects.
- Deliver customer training on equipment features, functionality, and best operating practices.
- Maintain accurate service documentation, reports, and technical records.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or a related field.
- Entry-level experience or relevant internship/co-op experience in field service, engineering, manufacturing, power systems, or a related technical environment.
- Understanding of electrical, mechanical, and troubleshooting fundamentals.
- Strong communication and customer service skills with the ability to explain technical concepts clearly.
- Willingness to travel to customer sites as required.
- Ability to learn quickly, follow established procedures, and work effectively under the guidance of experienced professionals.
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What We Offer
- Comprehensive Health Coverage - Medical, dental, vision, and prescription plans
- Retirement Savings - 401(k) with company match and additional contributions
- Paid Time Off - Flexible PTO, paid holidays
- Professional Growth - Tuition reimbursement and continuous learning programs
- Family Support - Parental leave, adoption assistance, and fertility benefits
More About Us
- At Hitachi Energy, we are advancing the world's energy system to be more sustainable, flexible, and secure.
- We invest in our people through continuous learning, career development opportunities, and global mobility across a diverse and inclusive organization.
- Join a collaborative team where innovation, safety, and customer success drive everything we do.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
Apply now
Current employees apply here
Client-provided location(s): Smithton, PA
Job ID: Hitachi_Energy-JID3-221772
Employment Type: FULL_TIME
Posted: 2026-10-17T19:26:46
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
- Professional Coaching
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at Hitachi Energy.