Handpiece and Small Equipment Technician I

KEY RESPONSIBILITIES:

• Performing basic service and repairs on a limited portfolio of handpieces and/or small equipment as assigned by Supervisor
  
• Performs diagnosis and failure analysis using appropriate test equipment and tooling.
  
• Documents device evaluation, service recommendations, parts required and preventative maintenance feedback on service work orders.
  
• Repairs and performs quality testing of products to established specifications as required.
  
• May provide technical support on a limited portfolio of products as required
  
• Performs other tasks as assigned by lead or management.
  

• Ability to read, understand and perform standard procedures and work instructions.
  
• Ability to write routine reports and correspondence.
  
• Basic electrical / mechanical skills desired.
  
• Basic math and logic skills required.
  
• Basic computer skills and software use desired.
  
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Willingness to learn repair of more advanced products.
  
• Ability to work successfully in a team environment.
  
• Ability to work without direct supervision.
  
• Upholds company policies and standards.
  

• 0- 6 months professional work experience with proficiency in relevant mechanical trades preferred.

• High School Diploma or equivalent

• Travel - typically not required.
• Position typically works in a manufacturing environment on site where environmental conditions are stable. May be exposed to higher levels of noise typical in a manufacturing environment.
• While performing the duties of this job, the employee routinely is required to sit or stand for extended periods of time; use hands to finger, and operate manual and non-manual machinery; stoop, kneel, crouch, twist, reach, stretch and lift up to 20 pounds.
• Position requires that the employee use eye protection using certain equipment/machinery.