Senior Key Account Manager

Griffith Foods is the caring, creative product development partner helping food companies meet the evolving needs of consumers while sustaining the planet. As a family business founded in 1919 and headquartered in Alsip, Illinois USA, Griffith Foods is known for true, collaborative innovation guided by their Purpose of "We Blend Care and Creativity to Nourish the World". The company's product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and better for the planet. For more information, visit www.griffithfoods.com.

Responsibilities

• Manage the GF - customer relationship, to include:
  • account management: maintain current revenue and margins.
  • co-ordinate all customer visits as required.
  • create partnerships with relevant stakeholders of the customer.
  • negotiate prices, with respect to agreed margins.
  • follow-up of the offers, preparation and drafting of the contracts
  • proactively look to improve margin via price increases, value engineering, product mix management
  • management of the customer portfolio: guarantee market share, the spread of risk, ensure payment.
  • supply clear customer forecast information to enable efficient planning and scheduling.
  • manage all relevant internal relationships to enable delivery of commercial objectives.
  • coordinate technical and commercial activities.
  • follow-up of the customer feedback and/or complaints
  • Organises presentations for existing and potential customers alongside marketing and development functions.
  • Manage development pipeline within customer base in conjunction with CRM and GF development function.
• Follows the market, competition and new development and feeds back to the business.
• Provide sales-reports as required.
• Participates actively in sales meetings to obtain and share information across the sales function.
• Responsible for building and maintaining account plans across area of responsibility.
• Proactive involvement in setting future strategic direction of the GF business.
• Exchange relevant information with internal customers to service the external customer in the best way, to include:

• Management of pipeline in CRM
• resolve any supply or quality issues.
• prepare forecasts and budgets.
• follow-up of the projects

• Degree level preferred but will balance with relevant food industry experience
• Minimum 5 years' experience in B2B ingredient sales/development within the UK snack industry
• Training is provided in house and coaching will be provided by the sales team.
• The jobholder will have an in-depth knowledge of the products, their characteristics and the market.
• Good knowledge of English, knowledge of other European languages is a plus.
• Proactive mindset, can work independently and as a part of a team.
• Strong commercial acumen, ability to successfully negotiate.
• Strong verbal and written communication skills
• Excellent analytical, interpersonal, and organizational abilities
• Computer Skills: normal skills required on MS Office
• UK Driving licence.