Services Engineer - Networks
Job Description Summary
Responsible for designing, building, delivering and maintaining software applications & services. Working in the areas of machine, cloud, platform and/or application. Responsible for software lifecycle including activities such as requirement analysis, documentation/procedures and implementation.
Job Description
Essential Responsibilities:
• As Services Software Specialist in our Digital Implementation Services team, you will be responsible for working on software fulfilment projects from our end customer.
• Responsibilities include understanding project's requirements, performing fit gap analysis, proposing software solution, and implementing same using software development methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring, and Testing Techniques.
• As Services Specialist, you will demonstrate understanding of core data structures and algorithms and have the ability to implement them using language of choice in your projects.
• As a Services Specialist, you will be writing code using computer programming languages that meets standards and delivers desired performance & functionality using the technology selected for the project.
• This role includes active customer engagement where you will be taking part in workshops, meetings (face to face or tele-presence), site visits. As a services Specialist, you are expected to create 'customer delight' by showing preparedness in meetings, prompt communication, on time delivery, in budgeted resources.
Qualifications/Requirements:
For roles outside USA:
- Engineering Degree/ B.Tech./ B.E.
- 2 - 5 years of experience
Candidate with below Technical Skill-Set will be preferred:
- Good understanding of IT Infra, Networks and Cyber Security
- Hands-on experience on working on Network Switches, Routers, Firewalls
- System build-up and understanding of Infra design and scalability
- Network troubleshooting and providing RCA
- Good communication skills
- Open to travel across multiple customer sites in India
Business Acumen:
• Has the ability to break down problems and estimate time for development tasks.
• Understands the technology landscape, up to date on current technology trends and new technology, brings new ideas to the team.
• Displays understanding of the project's value proposition for the customer. Shows commitment to deliver the best value proposition for the targeted customer.
• Learns organization vision statement and decision making framework.
Personal/Leadership Attributes:
• Voices opinions and presents clear rationale. Uses data or factual evidence to influence.
• Able to understand how team and personal goals/objectives contribute to the organization vision.
• Completes assigned tasks on time and with high quality. Takes independent responsibility for assigned deliverables.
• Asks questions to clarify requirements when ambiguities are present.
• Identifies opportunities for innovation and offers new ideas. Takes the initiative to experiment with new software frameworks.
• Adapts to new environments and changing requirements. Pivots quickly as needed. When coached, responds to need & seeks info from other sources.
• Understands the technology landscape, remains up to date on current technology trends and new technology, brings new ideas to the team.
• Displays understanding of the project's value proposition for the customer. Shows commitment to deliver the best value proposition for the targeted customer.
Additional Information
Relocation Assistance Provided: Yes
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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