Junior Key Account Manager (Account Executive), GSA

WORKING PATTERN: Mon - Fri (40 hours)

REPORTS TO: Sales Director, GSA

Role Purpose

The Account Executive is the key point of contact between Funko and our customers: you will be responsible for answering queries, offering advice and introducing new products to the assigned region working towards a specific target.

What You’ll Do:

•  Be the lead point of contact for GSA accounts.
• Build and maintain strong, long-lasting customer relationships.
• Oversee customer account management to ensure efficiency and maximize profit.
• Develop trusted advisor relationships with accounts.
• Ensure the timely and successful delivery of our products according to customer needs and objectives.
• Analyse sales progress on monthly basis implementing sales-driven reactive approaches where applicable.
• Develop business with new and existing clients and / or identify areas of improvement to meet sales quotas.
• Prepare weekly reports on GSA account status.
• Proactive approach to identifying and pursuing new leads.
• Pitch broad range of Funko products.
• Research organisations & individuals online (especially on social media) to identify new leads and potential for GSA market.
• Plan and oversee new marketing initiatives with Marketing Team.
• Attend industry events where relevant.
• Adhere to company values and confidential information policy.
• Ensure continual contact with clients to inform them about new product developments.
• Strong negotiation skills by phone, email and in person.
• Process orders when needed, deal with damages and short / over shipments.

What You’ll Bring:

• Some experience in a sales role for another company.
• Self-motivated and organised individual.
• Track record of achieving KPIs and target.
• Ability to work on own initiative and think outside the box.
• Pro-active and timely delivery of tasks.
• Working knowledge of Microsoft Office 365 packages.
• Excellent customer service, engagement, and communication skills.
• Excellent organisational skills.
• Good attention to detail.
• Be able to demonstrate a ‘team player’ ethic as well as working independently when required.
• Experience with ERP or CRM systems (MS Dynamics NAV) – desirable.
• Fluency in German and English essential.

Funko is an equal-opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin, or disability status.

The above statements are intended to describe the general nature and level of work being performed by this role holder.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.