Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
The lead Salesforce Technical Architect (TA) is accountable for the end-to-end design of the Finastra Salesforce instances. The role is accountable for developing the Finastra Salesforce technical strategy and plan. The role will support our objective to simplify & automate our Salesforce estate and ensure that we deliver a world-class user experience to Finastra employees. The role will be required to engage across leaders across Finastra to help support business priorities.
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Key responsibilities
- Be a key member of the Enterprise Applications & Business Transformation leadership team.
- Leads the technical design and development of Salesforce, ensuring they meet requirements and align with strategic direction.
- Defines and champions technical standards, principles, and best practices.
- Identifies and mitigates technical risks and issues.
- Develop relationships with members of the Enterprise Technology & Operations leadership team to ensure delivery of strategic objectives of simplification & automation.
- Ensure the delivery of projects, ensuring they are completed to a suitable level of quality, on time, within scope, and within budget.
- Work in conjunction with the Enterprise Applications leadership team to ensure delivery of business plan objectives.
- Identify and mitigate business & technology risks / issues, proactively seeking solutions to keep projects on track. Escalate to senior leadership as needed.
- Work closely with developers to resolve issues as and when they arise.
- Support in strategic planning activities across the team to support initiatives for the Enterprise Technology & Operations team.
Skills & Experience:
- CTA (Certified Technical Architect) Qualified
- Extensive experience using APEX programming language (Demonstrated by Developer Experience)
- Experience in Sales Cloud, Service Cloud, CPQ and Experience Cloud
- Salesforce Developer Certifications required
- Salesforce CPQ Certification advantageous
- MuleSoft (or similar Integration tools) experience advantageous
- Strong understanding of Agile methodologies and Scrum framework and demonstrable experiencing in leading teams.
- Analytical mindset and the ability to make data-driven decisions.
- Ability to adapt to changing priorities and work in a fast-paced environment.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!