Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
Job summary:
We are seeking a detail-oriented and proactive Executive Assistant to provide comprehensive office and location support services. This role is essential in ensuring the smooth operation of daily business functions through effective administrative assistance and coordination.
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The successful candidate will demonstrate a strong understanding of administrative processes and standards, possess excellent organizational and communication skills, and be capable of supporting teams with minimal supervision.
Key duties & responsibilities:
- Provides various office and location support activities.
- Identifies, enhances and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided; ensures the correct functioning of facilities, office and/or business support services.
- Provides administrative support to assigned teams
- Prepares correspondence, reports, presentations, agendas, minutes, etc.
- Receives, screens and directs incoming calls, visitors, mail and e-mail.
- Maintains files, records, calendars and diaries.
- May arrange business travel, coordinate meeting arrangements, and/or track expenses
Skills & experience:
- Requires knowledge of processes, methods and standards essential to complete administrative or client/customer service, including those that may require technical training or other certification (such as technical support, administrative assistant, etc.).
- May require vocational training, specific product or "know your client" training and/or other educational experience.
- No formal supervisory responsibility, though may provide mentoring, coaching and scheduling for less experienced employees.
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We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Applicants for this position need to be located in the following cities or their immediate surrounding areas: Austin/Lake Mary (Orlando). Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.