Performance Consultant

Job Description:

Director, Performance Consulting, Corporate Services

The Role

The Director, Performance Consultant supports associate performance and help business units meet their goals. Provides strategic consultation on projects and develops learning experiences to build workforce capability, now and for the future. You will work with leaders to scope learning requests, prioritize the team's work, to develop and deliver impactful learning solutions as well as evaluate the impact of the learning solutions. In this role you'll be accountable for the overall quality and measurability of learning products.

The Expertise and Skills You Bring

• Bachelor Degree with ten years of experience in learning & development. Financial Services experience is preferred.
• Show up as a business partner with the ability to understand the business while translating learning needs and impact within the business context
• Provide end to end oversight to develop learning solutions aligned with organizational goals and performance gaps, leveraging Fidelity's learning platforms, tools, and digital solutions delivery.
• Apply advanced usage of learning design to develop impactful solutions utilizing the right tools for the right learning needs
• Lead the planning, creative design, and delivery of learning solutions that meet identified business needs.
• Utilize a business mindset and data-driven approach to decision-making that integrates feedback and measurable outcomes
• Work with business units to scope requests, translate them into actionable plans to deliver an impactful learning solution
• Challenge conventional thinking and drive continuous improvement bringing new ideas and concepts to deliver impactful learning experiences
• Ability to plan, organize, prioritize and effectively manage multiple complex projects within a fast-paced environment, making connections and alignment to the work along the way
• Apply critical thinking to provide well thought out options/recommendations, while providing a point of view to the preferred approach
• Determine an effective approach when developing and implementing learning solutions with a change management point of view
• Excellent presentation development, speaking as well as effective written/verbal communicator while influencing stakeholder expectations
• Drive measurement and evaluation strategies to assess the business impact of learning solution
• Use data analysis to identify key metrics pull reports, identify trends, and inform decisions that improve learning experiences (LX).