Director, Health Care Program Management

Job Description:

Health & Welfare - Health Care Program Manager

The Health & Welfare Health Care Program Manager will utilize their project and program management, consulting, analysis, and domain skills to provide the best outcomes for our client, their participants, and Fidelity.

The Expertise We're Looking For

• Bachelor's degree or equivalent years of industry experience
• 5-8 years of Health and Welfare benefits service experience
• 5+ years of professional experience (and demonstrated competence, depth, and breadth)
• Prior H&W client implementation andor platform migration experience
• Prior program management experience
• Experience in Agile preferred, but not required
• Proficient with Microsoft Office applications

The Purpose of Your Role

The Health & Welfare Health Care Program Management is a key member of the Health & Welfare (HW) Implementations and Platform Migrations team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape.

The Skills You Bring

• Ability to independently manage one's own workload
• Regulatory and legislative knowledge in aligned service area
• Understanding of benefits administration systems
• Demonstrates excellent communication skills (written and verbal)
• Ability to conduct detailed analysis and document findings
• Procedure execution and process improvement
• Quality-first mindset

The Value You Deliver

• Develop project plan to facilitate migration from one administrative platform to another
• Adhere to project and program management standards
• Supporting all project roles
• Interface and integrate with Product Roadmap liaisons to promote system and tool updates
• Ability to leverage online workflow tracking tools, including Monday.com and JIRA is a plus
• Design and implement project strategy including risk tracking, status tracking, milestones and deliverables
• Partnering with the Director Client Consultant and all other work-stream leads to meet project deliverables

How Your Work Impacts the Organization

Fidelity's healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.

Certifications:

Category:

Client Service
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client-provided location(s): North Smithfield, RI, Merrimack, NH, Westlake, TX

Job ID: Fidelity-2121199

Employment Type: OTHER

Posted: 2025-12-18T18:45:31