Data Center Facilities Engineering Director
Job Description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Finance is one organization composed of ten functions forming the financial backbone of DTCC, leaders who stand at the forefront of DTCC's competitive endeavors across the globe. From accountants and financial analysts to internal consultants and workplace designers, the CFO Organization employs diverse individuals who work together to help make DTCC a global leader in the financial services industry.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Director of Data Center Facilities Engineering will provide strategic leadership, operational oversight and long-term capital planning for two mission-critical data centers: a 34K sqft 5 MW facility in Brooklyn, NY, and a 36K sqft 10 MW facility in Dallas, TX. This high-level role is responsible for ensuring optimal performance, reliability, uptime and efficiency of both facilities while maintaining compliance with industry standards and company policies and local jurisdictions. The Director will lead the technical team for mechanical, electrical and plumbing infrastructure and collaborate cross-functionally to support IT data center operations, business continuity, capacity planning, and infrastructure growth. The position can be based out of Dallas, TX or Brooklyn, NY (25% travel required),
Key Responsibilities:
• Provide strategic direction and leadership for the facilities operations of two data centers, ensuring 24/7 uptime and operational excellence for mechanical, electrical and plumbing infrastructure. Comply with and support enhancements to DTCC's Facility Infrastructure Risk Management tool.
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• Oversee and mentor two direct reports and 18 indirect reports responsible for day-to-day operation and management of each facility.
• Maintain close partnership with IT Data Center Operations to ensure critical support to IT hardware installation and troubleshooting to ensure production readiness.
• Support development and implementation of operational policies, procedures, training, and best practices to ensure continuous uptime of the data centers along with compliance with corporate policies.
• Adhere to and operate within policies/procedures defined by DTCC facility governance team.
• Lead capacity monitoring and planning, infrastructure upgrades, and expansion initiatives to support business growth.
• Collaborate with engineering, IT, security, governance team and facilities teams to align data center facility engineering with organizational goals.
• Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure optimal performance and cost-effectiveness.
• Monitor and report on key performance indicators (KPIs), including power usage effectiveness (PUE), uptime, ISO 50001 targets and maintenance metrics.
• Ensure compliance with all applicable regulations, including environmental, safety, and data protection standards. Document compliance within DTCC's ISO management system.
• Lead crisis and incident response and root cause analysis for any operational disruption. RCA and Corrective actions documented within DTCC's ISO management system.
• Travel between Brooklyn and Dallas data centers approximately 25% of the time.
• Sites shall be operated within a certified ISO 14001 and 50001 management system
• Maintain Uptime Institute's Management & Operations Approved designation for both data centers
Qualifications:
- Minimum of 10 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
• Bachelor's degree in Engineering, or a related field; Master's degree preferred.
• 10+ years of experience in data center operations, with at least 5 years in a senior leadership role.
• Proven experience managing multi-site data center operations, including large-scale (10 MW+) facilities.
• Strong knowledge of electrical and mechanical systems, critical infrastructure, and data center design.
• Strong financial acumen and understanding of P&L's, budgets and variance analysis.
• Ability to prepare monthly, quarterly, and annual financial statements and reports for multiple properties.
• Must be familiar with the use of the Microsoft suite of products (Outlook, Excel, Word and PowerPoint)
• Demonstrated ability to lead and develop high-performing teams.
• Excellent communication, organizational, and strategic planning skills.
• Must be familiar with both owned and leased data center spaces.
• Familiarity with industry standards such as Uptime Institute Tier Standards, ASHRAE, and ISO 14001 & 50001 certifications.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- FSA
- HSA With Employer Contribution
- Long-Term Disability
- HSA
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- On-site/Nearby Childcare
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Return-to-Work Program
Work Flexibility
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Commuter Benefits Program
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Financial Counseling
- Pension
Professional Development
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training