Training Program Owner III

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.This position is remote anywhere in the contiguous US.As a Training Program Owner, you will design, develop, performance consult, and project manage training programs and initiatives by assessing learning needs, creating engaging content, facilitating training sessions, and evaluating program effectiveness. This role will allow you to apply instructional design expertise and training delivery skills to enhance employee knowledge and skills, support professional development, and contribute to organizational learning.You will accomplish this through:

• Ensuring that training milestones and goals are met while adhering to the approved training budget to contribute to the company's overall revenue and profitability targets.
• Directing individuals to examine existing training programs to find enhancements and modifications to improve engagement, learning, and retention and meet the changing needs of clientele, the organization, and the industry.
• Determining new methods and techniques for training while staying abreast of training requirements applicable to the organization and industry.
• Implementing training materials and programs that are current, accurate, and effective to successfully enhance the company's brand recognition and competitive advantage in the industry.
• Forecasting problems and opportunities such as operational changes or industry developments that training could improve to proactively address and resolve issues.
• Conferring with vendors and third-party training providers to arrange employee registration for outside training programs.
• Delivering the training plan to include project budget and project plans, while working with business partners as needed to ensure project goals and quality standards are consistently met.
• Coordinating effectively with team members, trainers, and management to ensure compliance with the company's regulatory, safety, quality, and confidentiality protocols and standards.
• Conducting most complex assessments of employees' skills, performance, and productivity to identify areas of improvement.
• Classroom facilitation as needed for support and special requests.
• Classroom observation on programs in your control.

• 5+ years' relevant training work experience.
• Training in performance-based instructional design methodologies.
• Training in adult learning principles.
• Strong performance consultation skills.
• Strong Communication skills.
• Proven ability to influence others.
• Ability to identify priorities and execute on variables specific to business landscape.
• Strong project management and organizational skills.
• Willingness to travel (up to 10%) based on business needs; including airplane travel.

• Experience in application of application of performance-based instructional design methodologies, adult learning principles, performance consulting and educational media.
• Ability to think strategically about learning solutions and business challenges.
• Strong collaborator with active listening skills.
• Experience influencing others at all levels.
• Knowledge of the different types of software and modalities used with learning designs.
• Ability to adapt and solutions problems quickly.
• Effective organizational and time management skills.
• Advanced business acumen with experience using data reporting tools to communicate outcomes.
• Advanced Learning Hub knowledge and utilization skills.
• Advanced Walk Me knowledge, skills, and simulation build experience.
• Advanced working knowledge of NOVA applications and their use.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.