Service Parts Associate

We are looking for a talented Parts associate to join our Distribution business in Ottawa, Ontario.

In this role you will make an impact in the following ways:

• Carry out customer parts counter duties including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
• Maintain a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner.
• Maintain a neat and clean appearance in the customer parts area and parts warehouse.
• Personally lead or guide other Parts Personnel in sourcing and locating complex parts requests or finding alternatives.
• Utilize various systems, catalogs, other resources, and collaborates with technicians to identify and procure the parts in the most cost and time efficient manner
• Perform other duties that may include managing stock levels, shipping and receiving parts, warehouse activities, inventory management related tasks, core processing, or other parts-related duties as assigned by management.
• Comply with Health, Safety, and Environmental standards, policies, procedures, and regulations.

Qualifications

A criminal background check will be required for this position.

A driver's license verification will be required for this position.

Responsibilities

In order to be successful in this role you will need the following:

Education, licenses or certifications:

• High school diploma with pertinent experience will be considered.
• Red seal Parts technician journeyman certification is an asset for this role.
• Forklift certification is an asset for this role.
• Valid local driver's license is necessary for this role.

Experience:

• Experience in a similar role is necessary for this role.

To be considered for this role you must:

• Be fluent in both French and English (written, read and spoken)
• Be physically fit in order to be able to lift charges on occasion (50 lbs).
• Be able to work in a team and demonstrate autonomy at the same time.
• Demonstrate strong organizational skills and be recognized as proactive.

What Cummins has to offer?

• A work environment that is committed to diversity and inclusivity.
• A competitive salary starting at $70 000 annually, depending on experience.
• Benefits that start on your first day on the job.
• An annual bonus to all its employees.
• An environment focused on the safety and well-being of its employees.
• Work schedule is Monday to Friday from 7:00 a.m. to 3:30 p.m.
• This position is a backfill.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Shop

ReqID 2423210

Relocation Package Yes

Business Justification Backfill

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Client-provided location(s): Ottawa, Canada

Job ID: Cummins-R-10B4954927A74733889BDBC07CCB9C01

Employment Type: OTHER

Posted: 2025-12-19T19:18:44