Shipper - Omaha, NE

Job ID: 524564

Headquartered in Omaha, Nebraska, Lyman-Richey Corporation, A CRH Company, employs more than 500 industry professionals in its aggregate and concrete companies across central and eastern Nebraska and western Iowa. Lyman-Richey Corporation is the preferred provider of aggregate and ready mix concrete, safely providing quality construction materials with superior service and exceptional value to its customers for 140 years.

Position Overview

The Shipper tickets drivers to customer orders utilizing electronic means to transmit delivery assignments. The shipper will compile statistics and reports on work progress and schedules and communicate with production and delivery personnel through chat software, phone, email and other means necessary to ensure accurate and on-time delivery service.

• Monitors truck demand graph and order schedule to coordinate and ticket on-time delivery service requirements.
• Confers with plant production and yard personnel on delivery schedules, truck capacities, delivery distance, project site access, unloading time and washout time.
• Monitors Hours of Service and break requirements with Internal Scheduler to ensure DOT compliance when ticketing driver deliveries.
• Prepares delivery tickets and related shipping notifications/documents and assigns drivers to scheduled deliveries.
• Confers with Trucking Foremen, QC and other service personnel on issues effecting delivery schedules such as traffic problems, construction access, accidents, roadway congestion, weather conditions and other hazards.
• Communicates with QC, Service and Production personnel on test loads required for quality compliance, special delivery requirements including the addition of fibermesh and other products added to delivery trucks.
• Works with Telematics personnel on issues related to dispatch systems, communication systems and truck tracking systems.
• Maintains active communication with foreman, production plant personnel and communicates issues of plant breakdowns and startups with all required personnel.
• Handles all calls and other forms of communication in a courteous, professional and helpful manner.
• Assists Customer Service Representative's with placing and receiving customer calls for new order delivery and order confirmation as directed by supervisor.
• Assist with other projects as assigned.

• High School diploma or general education degree (GED) preferred.
• One to two years related experience and/or training.
• Previous industry experience in concrete, building materials and/or road construction preferred.

• Must be 18 years in age or older.
• Must pass drug screen and criminal background check.
• Regular and consistent attendance is required and must be willing to work nights and weekends when necessary.
• Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.

• Ability to read and interpret documents such as delivery tickets, safety rules and procedure manuals as well as carry out written or verbal instructions.
• Working knowledge of Microsoft suite of tools including Excel, Word and Outlook preferred. Must be able to use the internet and computer software effectively.
• Strong analytical and problem-solving skills.
• Demonstrate basic mathematical skills as well as the ability to interpret and compute basic formulas.

• Ability to cope well in stressful environments and communicate professionally.
• Willingness to work independently and within a team environment, assist the team with other duties as required.
• Must display a professional and courteous attitude to co-workers, supervisors, other employees, and customers.

• Adaptability: Personal willingness and ability to effectively work in, and adapt to changes in circumstances, tasks, responsibilities, people, environments, and conditions.
• Communication: Clearly conveys and receives messages at an appropriate level and format.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and/or external customers.
• Quality and Innovation - Demonstrates accuracy and thoroughness; Looks for ways to improve work and promote quality; Applies feedback to improve performance.
• Teamwork: Works cooperatively and productively in groups and teams to create positive relationships which maximize performance results.

• Able to communicate with others by email, telephone and in person. Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
• Able to regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Regularly required to walk, stand, and use hands and fingers to manipulate/handle objects.
• Frequently required to sit, reach with hands and arms, talk, hear and lift and/or move.
• Occasionally required to stoop, kneel, climb or balance, lift, carry and hold materials, tools, and supplies crawl and crouch.
• Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus.

• The noise level in the work environment is usually quiet to moderate.
• The environment is typical of an office setting.

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion