Front Desk Administrator (@properties)

Please Note this will be a full time in office role based out of our @properties office in Chicago, IL

As a Front Desk Administrator you are the person who operates multiline telephone system to answer incoming calls and directs callers, greets customers and visitors, and directs to appropriate personnel and supports office staff by performing the following duties: 

● Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
● Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
● Answers questions about organization and provides callers with address, directions, and other information as necessary
● Perform basic searches, updates and audits in the Multiple Listing Service (MLS)
● Work on specific projects assigned weekly, monthly and quarterly.
● Create recruiting packets, listing/buyer packets, and update form drawers

● Create and maintain schedules
● Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directing agents to appropriate department when needed
● Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
● Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
● Performs other clerical duties as needed, maintaining files, photocopying, scanning and collating
● Order office and kitchen supplies
● Performs daily cleaning duties throughout office, including kitchen and bathrooms
● Restocking supplies throughout the office and taking weekly inventory
● Other duties and projects as assigned

What We're Looking For:

● 1-2 years of related experience
● Real estate experience a plus
● High school diploma or GED

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; stoop, kneel, crouch, and talk or hear.

Decisions and criteria governing the employment relationship with all employees at @properties are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. The above list of specific duties are considered to be essential functions of this position. This list is not exhaustive, is subject to change, and you are expected to assume any and all duties assigned by management whether or not they are listed here. An effort has been made to thoroughly describe the customary manner in which this job is performed; however, reasonable accommodations will be made for qualified individuals with disabilities who may not be able to perform the job in the manner indicated. You should contact your supervisor to request a reasonable accommodation.

Compensation:

The salary pay range for this position is $19.00 to $21.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

Two Schedules Available for this role: 

1.) Monday through Friday, 8:30 AM – 5:00 PM (includes a 30-minute unpaid break)

2.) Thursday through Monday (days off: Tuesday and Wednesday)

• Monday, Thursday, Friday: 8:30 AM – 5:00 PM (includes a 30-minute unpaid break)
• Saturday and Sunday: 7:30 AM start time to complete a full 8-hour shift (includes a 30-minute unpaid break); office open to the public from 9:00 AM – 4:00 PM