Dealer Success Manager - Revenue

Dealer Success Manager - Revenue

As a Dealer Success Manager (DSM), you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. In this role, you are a problem seeker, looking in all directions for ways to support our customers and help them achieve their goals. The DSM is a high-horsepower hunter role, where you prospect and secure net-new subscribers for your partnering sales division.

You are instrumental in driving market share and overall revenue growth across key territories within your assigned sales division. This includes Navigator Platform subscription revenue and marketing/campaign revenue. In this role, you must build rapport with key auto dealer decision makers, influence the decision process and drive the company's bottom line. This role is built for pure, high-powered sales execution. We are looking for true road warriors who thrive on the move, as 80%+ travel will be required to influence key decision-makers face-to-face in high-opportunity growth markets.

We are seeking motivated, high-motor sales professionals who not only close, but do so with integrity and unassailability. This individual must demonstrate highly effective communication and interpersonal skills, thrive in a fast-paced environment and embrace the road warrior mindset. Looking for a collaborative, highly empathetic team member who actively listens to stakeholder needs, applies emotional intelligence to build trust and drive business decisions grounded in customer impact.

Key Responsibilities

• Drive Revenue: Prospect and sell our full suite of Navigator Platform products (both bundles and marketing solutions) as a primary engine behind our ambitious CARR goals.
• Segmentation: Partner with your Regional leaders to identify high opportunity customers to maximize your time and ROI
• Demonstrate Mastery: Showcase high-degree fluency in product knowledge and run captivating, pitch-perfect demos.
• Solve Big Problems: Act as a relentless problem seeker who uncovers hidden friction points and turns them into growth opportunities.
• Deliver Value: Maintain a deep, unshakeable commitment to driving real customer success

Travel:

• This position will be traveling up to 80% within the US.

Basic Qualifications:

• High School diploma, GED or equivalent certification
• At least 1 year of experience in Process Management
• At least 1 year of experience in Relationship management

Preferred Qualifications:

• Bachelors Degree
• 2+ years of experience in Process Management
• 2+ years of experience in Relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $109,900 - $125,400 for Dealer Success Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).