Senior Director, Corporate Actions & Income Processing - North America (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

As Senior Director of Corporate Actions & Income Processing, you will support the strategic and operational execution of our North American business. In this role you will be responsible for overseeing day-to-day delivery, managing key initiatives, and driving process improvements to support business growth and exceptional client service. You will work closely with cross-functional partners across product, development, QA, and operations, and be a key contributor to the success of our fast-growing and evolving platform.

This is a critical leadership role requiring strong organizational, client, and team leadership skills. You will help execute on our product roadmap, support the introduction of new solutions, and champion service excellence across our client base. Your ability to manage people, influence stakeholders, and lead through change will be key to your success. The role will require occasional travel across North America and to offshore locations.

• Support the execution of the Corporate Actions & Income Processing strategy across North America.
• Oversee daily operations and ensure high-quality service delivery to clients.
• Lead cross-functional teams in implementing product enhancements and process improvements.
• Partner with product, technology, and client service teams to support transformation initiatives, including Tax 3.0 and platform modernization.
• Contribute to financial planning, forecasting, and performance monitoring.
• Identify and help implement operational efficiencies using emerging technologies.
• Assist with client onboarding, escalations, and relationship management.
• Promote a strong team culture, support talent development, and coach team members.
• Ensure team alignment with global standards, regulatory requirements, and best practices.

• Bachelor's degree required; advanced degree a plus.
• 6-8 years of experience in Corporate Actions, Income Processing, or related operational roles within Financial Services.
• Demonstrated experience managing teams and delivering high-impact client solutions.
• Solid understanding of Wealth Management operations and platforms.
• Strong communication, project management, and problem-solving skills.
• Ability to influence across teams and build trusted relationships internally and externally.
• Experience with platform modernization, process automation, or digital transformation initiatives preferred.
• Strong client-first mindset with proven track record of supporting growth initiatives and service excellence