Senior Product Manager

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Key Responsibilities

• Define and lead the product vision and strategy, inspiring teams and colleagues to achieve it by effectively evangelizing the message.
• Lead the creation and delivery of a comprehensive product roadmap that prioritizes initiatives based on impact and strategic value. Measure and report the team's progress and impact to the business.
• Regularly communicate product performance to senior stakeholders.
• Build strong relationships and establish an engagement and operating model with key stakeholders both within and outside the department. Solicit feedback and advocate for the needs of Segment travellers assertively.
• Comfortably operate in ambiguous situations, contribute to pivot or persevere decisions, and willing to take big and bold steps to deliver on an ambitious roadmap.
• Translate market trends, customer feedback, and internal data insights into actionable plans for growth and innovation.

Role Qualifications and Requirements: .

• Proven experience in building customer centric products for a minimum of 5 years with preferably some experience in (performance) marketing
• Excellent communication, motivator, and influencing skills with senior management. Experience in writing clear and concise product requirements, status updates and product results.
• Demonstrated experience identifying & navigating through complex stakeholder management scenarios across different business units
• Strong problem-solving skills demonstrated by the ability to structure issues and propose alternative solutions while maintaining a protagonist mindset
• Ability to work closely with UX talents, continually raising the bar on quality, functionality and scalability. Able to balance product and tech deliverables.
• Bias to customer centric solutions with a demonstrated ability to develop experimentation strategies that measure short and long term success
• Fluency in articulating product vision & strategy with the ability to convey complex ideas clearly and persuasively to diverse audiences.
• Fluent in English and Mandarin

Inclusion at Booking.com:

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

Read all about Inclusion and the Employee Resource Groups (ERGs) at Booking.com here

Application Process:

• Let's go places together: How we Hire

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

The hiring company Booking.com Customer Service Center (Shanghai) Co. Ltd. is one of

Booking.com BV's support companies in China. Booking.com Customer Service Center

(Shanghai) Co. Ltd. is looking for a Technology Product Manager. Booking.com BV is the company

behind Booking.com™, the market leading online accommodation reservation service in the

world. All references to "Booking.co" refer to Booking.com BV.



Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): Shanghai, China

Job ID: booking-27459

Employment Type: OTHER

Posted: 2025-12-18T18:35:39