About Booking.com
Established in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to one of the largest ecommerce companies in the world. Booking.com is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking Holdings' total revenue. Booking Holdings is a leading Fortune 500 e-commerce conglomerate with a market cap of roughly $119,69 billion (2023). Booking.com currently employs approximately 13,000 employees in 140 offices in 70 countries worldwide.
With a mission to make it easier for everyone to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travelers with the world's largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts and even tree houses. The Booking.com website and mobile apps are available in over 44 languages, offer more than 28M total reported listings, and cover over 174,000 destinations in 229 countries worldwide. Offering 30 different types of places to stay, including homes, apartments, B&Bs, hostels, farm stays, bungalows, even boats, igloos, and treehouses. So whether travelling for business or leisure, customers can instantly book their ideal accommodation quickly and easily, without booking fees and backed up by its promise to price match. Via the customer experience team, customers can reach Booking.com 24/7 for assistance and support in over 44 languages, any time of the day or night.
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At Booking.com, we are all involved in making hundreds of decisions every day. The decisions we make are a reflection of our Values - they reflect what is important to us, both as individuals and as an organisation.
When Values are made explicit, they provide clarity on what "good" looks like. And when they are shared, they build unity in a group. They build culture.
Think customer first. We obsess about adding value for our customers - guests, partners, colleagues - to make it easier for everyone to experience the world.
Own it. We deliver on our promises, make informed decisions and prioritize to get the important things done today .
Learn forever. We are resilient, take time to reflect, and seek to learn - from colleagues, from the outside world and from our failures.
Succeed together. We celebrate team success, through making connections, building trust and valuing the diverse perspectives of others.
Do the right thing. We get the right results the right way. For each other, our communities and the world around us.
Director of Architecture - Tech Standards
The Director of Architecture will lead a team of Enterprise Architects and technical experts tasked with defining the enterprise architecture, architectural framework and standards across Booking.com.
The Director of Architecture will not only lead the charge in crafting and applying our architectural frameworks and standards but also play a pivotal role in the evolution of our Tech Guiding Principles. Their leadership will bridge technical excellence with strategic foresight, ensuring that our architectural endeavors meet current needs and anticipate the future technology landscape. In collaboration with the business unit teams, they will drive the creation of scalable, innovative solutions that power our vision for the Connected Trip, fostering a culture of excellence and continuous improvement. The role is crucial in mentoring and guiding our community of architects and technical experts, inspiring them to embrace and contribute to our guiding principles and technological ambitions.
Strong communication, stakeholder management, and leadership abilities enable the Director to guide teams towards common goals while championing customer-centricity, diversity, and inclusion across Booking.com.
Responsibilities:
- Creating Cross-BU Architectural Standards and Reusable Artifacts: Developing unified standards and artifacts that can be used across different business units.
- Developing and Maintaining Enterprise Architecture: Including business, data, application, and technology architectures.
- Developing a High-Level Architecture Blueprint: Crafting an overarching blueprint that outlines the structure of the system.
- Identifying new capabilities: working with strategy and product orgs to identify new capabilities and where they fit in the enterprise architecture.
- Community Building: bringing the architecture community together by creating forums and events aimed at aligning architectural practices and fostering a culture of open exchange and collective growth across Booking.com. Partner with business stakeholders including HR on topics that span across the engineering community.
- Establishing Governance Processes: Ensuring compliance with architectural standards across Booking.com.
- Technical Leadership of the Tech Guiding Principles: Overseeing the application of and adherence to these principles.
- Partnering with Solutions Architecture Teams: Aligning architecture with business goals and objectives within BUs.
- Establishing Metrics and KPIs: Measuring the performance and impact of the enterprise architecture.
- Establishing and Managing our Tech Radar: Keeping track of emerging technologies and trends.
- Significant knowledge and experience in Software, Solution and Enterprise architecture, while being able to perform at and engage with (Sr) Director/(S)VP level stakeholders
- Experience operating large, Internet scale applications and distributed systems spanning multiple languages, platforms, front and back end services, networks and public cloud platforms.
- Ability to communicate and sell the technology strategy and vision across the business
- Deep business acumen and technical expertise
- Strong stakeholder management skills and thought partnership across engineering and product
- Experience of building, leading and inspiring teams of senior technical experts setting clear expectations and giving ownership
- Highly proficient in domain based technology strategies and in platform architecture patterns
- Strong understanding of digital technology space including mobile, web and distribution stacks
- Strong understanding of cloud technologies and emerging technologies including AI
- Strong understanding of NFRs and building resilience
- Ability to lead and coach others in modeling solution architectures
- Ability to lead and influence others without authority
- Character traits: open mind, learning attitude, transparent behavior, positive, overachiever, strong communicator, proactive and collaborative.
- Strategic thinker yet focused on execution; able to roll up sleeves to get things done.
- Able to function in a fast-moving entrepreneurial environment.
- Data driven, experimental, ready to learn and open to change.
- Keep the customer at the centre of everything you do.
- Good cultural and organizational sensitivity.
- Committed to building a diverse, inclusive work environment.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.