Intern, Order Management (ANZ)
Job Description Summary
• Execute Customer Order Management functions for Asia/Pac internal and external customers.
• Work closely with business, distributors/end customers, internal customers, finance, RA & supply
chain to ensure timely delivery of goods.
• Provide operational support to the Order Management team in handling daily orders and ensuring
smooth execution of order-related processes
Job Description
Job Responsibilities: (Primary Duties, Roles, and/or Authorities)
• Execute and manage Order Processing transactions accurately and promptly, including Field
Service Contracts billing.
• Co-ordinate with Planning to ensure stock availability as required.
• Co-ordinate with Finance to ensure credit release on time.
• Co-ordinate with Logistics to ensure special instructions are received/ understood, as required.
• Handle distributors/end customers order enquiries.
• Run Open Order Status reports for distributors/end customers, Finance, Business as required.
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• Review new Customer Creation Form, and on-pass to Master Data Officer (MDO) to set up.
• Ensure processes and executions are in compliance with Sarbane Oxley (SOX), GDPMDS & other
regulatory requirements.
• Comply with all ISO 13485 requirements and BD policies.
• Ensure a safe, healthy and environmentally-friendly workplace by observing Company's rules and
procedures. Active involvement in prevention, elimination of potential safety hazards and
participation in activities which promotes recycling, replacement and reduction of resource materials.
• Perform any other tasks assigned.
Knowledge and Skills:
• Highly customer & business oriented
• Moderate analytical, interpersonal & communication skills
• A good team player with ability to work cross culture
• Fluent in English. with knowledge of Korean and/or Mandarin required to effectively manage
customer orders from the respective countries
Required Skills
Optional Skills
.
Primary Work Location
MYS Kuala Lumpur - Jalan Kerinchi
Additional Locations
Work Shift
MY2 Standard (Malaysia)
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion