Account Manager ADx

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Make an impact in diagnostics and help improve patient outcomes

Are you a commercially minded life sciences professional who enjoys building trusted customer relationships while working at the forefront of diagnostics?

We are looking for an Account Manager - Advanced Diagnostic Solutions to grow our portfolio across an assigned territory while providing hands-on support to customers in the field.

This is a highly customer-facing role where you will become a trusted partner to laboratories and healthcare professionals, helping customers get the most from our solutions while identifying new opportunities to grow the business.

You will take ownership of your accounts, develop long-term relationships, understand customer needs and challenges, and work closely with internal teams to deliver the right solutions. From supporting technical discussions and customer training to identifying opportunities for cross-selling and upselling, you will play an important role in both customer success and commercial growth.

What you'll be doing

In this role, you will:

• Own and develop relationships with customers across your assigned accounts and territory, building strong and lasting partnerships.
• Deliver quarterly and annual commercial objectives while ensuring compliance with company policies and local regulations.
• Identify opportunities to grow existing accounts through new business, upselling, and cross-selling.
• Develop a strong understanding of your customers' priorities, challenges, and objectives, positioning relevant solutions that add genuine value.
• Act as the primary point of contact for your accounts, providing professional technical and commercial support.
• Deliver customer training, product support, and on-site presentations when required.
• Track account performance and provide regular insights, updates, and reports to key stakeholders.
• Use CRM tools effectively to manage opportunities, customer activity, and the sales pipeline.
• Collaborate closely with colleagues across Sales, Marketing, Product, Logistics, Tenders, and Customer Operations to deliver an excellent customer experience.
• Support customer queries and complaints, ensuring issues are documented, escalated, and resolved effectively.
• Monitor market developments, customer trends, and competitor activity to identify emerging opportunities.
• Represent the business at relevant conferences, conventions, customer meetings, and industry events.
• Continue developing your product, market, and commercial expertise through internal and external training.

What we're looking for

Ideally, you will bring:

• A university degree, preferably in Biology, Biochemistry, Molecular Biology, or another relevant life sciences discipline.
• At least 2 years of sales and/or marketing experience within the medtech, diagnostics, pharmaceutical, or wider life sciences industry.
• A strong customer focus with the ability to build credibility and long-term relationships.
• A commercial mindset and confidence identifying and developing new business opportunities.
• The ability to communicate scientific and technical information clearly to customers.
• Working proficiency in English and French; knowledge of Dutch would be an advantage.
• Good working knowledge of Microsoft Office.
• A valid driving licence and willingness to travel extensively across the territory, up to approximately 80% of working time.

Why join?

This is an opportunity to combine science, customer partnership, and commercial impact in a role where your contribution can make a real difference.

You'll have the opportunity to develop trusted relationships across the diagnostics community, represent an innovative portfolio, and help customers implement solutions that ultimately contribute to better healthcare and patient outcomes.

If you are passionate about life sciences, enjoy being close to customers, and are motivated by developing business and creating long-term partnerships, we'd love to hear from you.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

BEL Erembodegem - Dorp 86

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information
€60,300.00 - €91,950.00 EUR Annual