Client Relationship Associate - Practice Solutions

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for assisting with post-booking loan and banking servicing requests for a portfolio of Practice Solutions clients. Key responsibilities include working directly with clients as the primary point of contact, servicing day-to-day practice needs, and navigating the bank. Job expectations include timely follow up with clients, communication with internal partners across the bank, knowledge of loan and banking products, and communication with internal partners.

• Account Management
• Attention to Detail
• Adaptability
• Business Development
• Record Keeping
• Relationship Building

• Proficient in Microsoft Office Suite: Excel, PowerPoint and Word
• Ability to operate in a phone-based sales environment
• Excellent written and verbal communication skills
• Familiarity with bank products, services operations, systems, policies, procedures for business/corporate clients
• Strong client focus/direct client contact experience, excellent interpersonal, communication, presentation, organization and computer skills
• Ability to multi-task and support various priorities

• Possess a combination of Financial Center leadership or Small Business or Business Banking relationship management or support experience, as well as Credit and/or Treasury sales servicing, or operations management experience
• 4-year degree
• Experience with the Practice Solutions line of business