CRM Solution Development - Analyst/Senior Analyst
At Avanade, we see how the power of Dynamics 365 & Microsoft Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.
Come join us
As a Power Platform Developer, you'll be considered a learned professional that applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade's projects. You'll solve problems using CRM solutions as you liaise between Avanade clients and project teams made up of Project Managers, Back-End and Front-End (UX) Architects, and other CE professionals. This role provides the opportunity to work for Microsoft's #1 partner with an unrivalled focus on personal development and training in both technology and softer consulting skills.Together we do what matters.
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What you'll do
* Consult and advise our clients and internal stakeholders on uses of technology to solve business problems
* Participate in client workshops to analyze and design solutions for workstreams
* Write technical specifications and collaborate with the functional team to ensure requirements are understood
* Support in CRM issue escalation and resolution
* Prototype, configure, and test respective business processes
* Enable the design of conceptual architecture and technical solutions
* Improve your clients' business by identifying potential challenges and supporting continuous improvement through their CRM system
Skills and experiences
* You've likely achieved a Bachelor's degree or have equivalent relevant work experience
* Some knowledge of CRM or other business management software, especially if you know Microsoft Dynamics and Microsoft Power Platforms i.e Power BI, Power Automate, Power Apps
* You have a passion for learning along with good business sense and time management
* An understanding of common industry-standard business practices supported by CRM
* Using Software as a Service (SaaS) environments, Microsoft SQL Server, HTML, Microsoft ASP, Microsoft .NET, etc.
* Client management skills and the ability to work with customers to develop and manage an action plan
* Understanding of Agile and Waterfall development methodologies
About you
Characteristics that can spell success for this role
* Analytical, curious, agile
* Team player and good communicator
* Problem-solver, patient, quality-driven
* Self-motivating
* Innovative mindset
Enjoy your career
* Some of the best things about working at Avanade
* Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
* Real-time access to technical and skilled resources
* Collaborate with some of the brightest "Microsoft minds"
* Build your expertise, solve problems, learn, and develop
Find out more about some of our benefits [1] here.
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.
Create a future for our people that focuses on
• Expanding your thinking
• Experimenting courageously
• Learning and pivoting
Inspire greatness in our people by
• Empowering every voice
• Encouraging boldness
• Celebrating progress
Accelerate the impact of our people by
• Amazing the client
• Prioritizing what matters
• Acting as one
Learn more
To learn more about the types of projects our team works on, check out these case studies:
* [3] What matters to Rathbones is people-first workplace experiences and sustainability
* [4] VentilatorChallengeUK manufactures 20 years' worth of ventilators in 12 weeks to help save lives
Interested in knowing what's going on inside Avanade? Check out our blogs:
* [5] Avanade Insights - exchange ideas that drive tomorrow's innovation
* [6] Inside Avanade - explore what life is like working at Avanade
References
Visible links
1. https://www.avanade.com/en-gb/career/benefits
2. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
3. https://www.avanade.com/en-gb/clients/rathbones-workplace-experience
4. https://www.avanade.com/en-gb/clients/ventilator-challenge-uk
5. https://www.avanade.com/en/blogs/avanade-insights
6. https://www.avanade.com/en/blogs/inside-avanade