Senior Solutions Engineer

DX's Solutions Engineering Team at Atlassian is seeking a highly skilled and passionate Pre-Sales Solutions Engineer to be a key driver in the growth of the DX product (getdx.com) in the APAC region. You will serve as the solution expert throughout the sales cycle, dedicated to solving our Upmarket and Enterprise customers' most complex business problems using our products and solutions, and ultimately helping to close critical deals.

• Own the Technical Partnership: Integrate yourself with DX's Solutions Engineering Team at Atlassian to be the technical force multiplier for direct sales, partners, and account teams focused on Mid-Market and Enterprise customers. You will track customer profiles, complexity, strategic roadmaps, and solution success to aggressively optimize outcomes within your assigned territory.

• Drive Strategic Discovery: Execute rigorous customer discovery sessions to clearly define the current state, uncover critical business challenges, and precisely map those needs to the specific Atlassian products, platforms, and solutions that will unlock customer potential.
• Be a Technical Innovator: Embrace the challenge of inventing the future of work for our customers. You will frequently architect and build cutting-edge technical solutions and integrations that currently do not exist, solving complex, unique customer problems with custom-tailored uses of the Atlassian platform.
• Maximize Opportunity: Relentlessly probe for and identify every opportunity for cross-product and solution expansion, ensuring maximum platform adoption and customer value.
• Command Product Expertise: Serve as the undeniable product expert for all Atlassian software in the pre-sales process. You will powerfully articulate and demonstrate the transformative value of our tools and how they fundamentally reshape the customer's way of working.
• Forge Strategic Alliances: Proactively build and maintain robust partnerships with aligned Account Executives. You will relentlessly review pipeline, opportunities, needs, and feedback to continually refine and accelerate the joint selling cycle.
• Be the Customer Advocate: Systematically capture, track, and document critical product feedback and competitive intelligence gained from customers. You will aggressively advocate for internal development by documenting and sharing this intelligence directly with Product Management.

• 3+ years of experience interacting with mid-market customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done.
• You are a creative problem solver who can interpret complex business problems, distill them into elegant technical solutions, and relentlessly collaborate with prospects, partners, and the sales team to deliver compelling, undeniable value.
• You are equally comfortable in both a high-level business context with executives and diving deep to talk shop with strong technical audiences, especially those in engineering.
• Technical depth is a weapon: Knowledge of programming languages like Ruby and proficiency in query languages like Postgres SQL are highly valued, along with experience leveraging analytical thinking through data analysis work.
• If you're looking to be a cog in the system, this job isn't for you. You possess a non-negotiable customer-centric mindset, with a proven track record in building executive relationships and ruthlessly rallying internal teams to collaborate across the company to meet our customers' needs.