Technical Product Support (TPS) Engineer (CVD Equipment)

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.

What We Offer

Location:
Singapore,SGP

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Technical Product Support (TPS) Engineer, you support the development and commercialization of advanced semiconductor equipment through system troubleshooting, beta site support, performance analysis, and technical documentation. The role collaborates with cross-functional teams to drive successful product releases and deliver high-quality support solutions.

Key Responsibilities

• Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
• Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes
• Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.

Requirements

• Bachelor's Degree in Engineering or a related technical discipline.
• Experience in technical support, product support, equipment engineering, or field service, preferably in the semiconductor industry.
• Strong troubleshooting, root cause analysis, and problem-solving skills.
• Ability to analyze equipment performance and reliability data.
• Experience creating technical documentation and support materials.
• Effective communication and presentation skills, with the ability to collaborate across R&D, manufacturing, and customer support teams.
• Proactive, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Hands-on experience with equipment installation, testing, calibration, and system upgrades is an advantage.

Work Location

• Science Park II (Moving to Tampines office starting mid-2027)

Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 20% of the Time

Relocation Eligible:
Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.