Albany, NY Global Technical Learning Center Technical Trainer

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:
$84,000.00 - $115,500.00

Location:
Albany,NY

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

General Profile

Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Teach technical training classes covering theory and hands-on skills on advanced semiconductor manufacturing equipment at our global technical learning center in Albany NY.
• Work with a global technical training team to support training and certification development, implementation, and ongoing learning activities.
• Use current learning technologies to enhance learning both online and in house.
• Support installation of local lab training tools. Support tools through maintenance and troubleshooting.
• Be responsible for other day to day operations tasks for training organization at local site.
• Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; periodic required training during off shift and/or weekends as assigned.
• Stay current with internal technology advancements working directly with business units to ensure latest tools and technology are taught internally and externally.
• Manage multiple projects of diverse scope and complexity; direct project team members.
• Utilize Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; create and augment documentation to fill gaps in released materials; evaluate instructor performance; train others in standard course development process/Instructional System Design (ISD); responsible for course design approval.
• Provide technical expertise and troubleshooting skills to assist with system repairs; ensure system functionality can support course objectives; ensure all safety retrofits are installed on the training systems.
• Maintain product technical knowledge sufficient to prepare and present defined product courses; disseminate new information to staff; complete certification on multiple platforms and/or processes to include safety modules; actively certify others; establish new certification requirements.
• Review published materials and recommends revisions
• Provide coaching and leadership to other instructors; serve as mentor to less senior instructor for class delivery, technical development and certification; anticipate, prevent and resolve customer satisfaction issues.
• Support Instructional Designers as a Subject Matter Expert in development of new courses on technical subject matter, correction of existing materials and proactively drive improvements.

• Demonstrate conceptual and practical expertise in own discipline and basic knowledge of related disciplines

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

• Explains difficult or sensitive information; works to build consensus