AGS EPI Service Business Unit - AGS Focal Director

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:
$185,000.00 - $254,000.00

Location:
Santa Clara,CA

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

• Build, mentor, manage a team of product managers and product line managers to develop and execute a comprehensive service product roadmap and service strategy for global customer installed base.

• Define and articulate clear product vision aligned to division goals based on market analysis and customer requirements. Communicates service product features and value for internal product release process as well as for external customers.

• Champion a customer-centric approach, gathering customer feedback, analyzing data, and translating voice of customer to market requirement documents (MRDs)

• Develop and maintain a comprehensive service product roadmap, including product prioritization, timelines, and resource allocation.

• Leads team in the development of customer focused service strategy, financial forecasts, business case assessment and analytics for the service product portfolio.

• Oversees development and execution of customer cost of ownership roadmaps for sustainable business growth

• Drive team collaboration with product team, engineering, marketing, operations, sales, field engineers and other teams to ensure seamless product launch, scaling, and field execution.

• Minimum 10 years of experience in epitaxy. Demonstrated depth and/or breadth of expertise in epi product development, improvement, and field support. Experience in operation and business a plus

• Track record of launching and releasing complex products

• Demonstrated leadership ability to manage and motivate a team, and influence cross functional partners

• Market understanding - key inflections, competitive landscape, customer requirements

• Data driven decision making - proficient in use of data analysis to drive product strategy and customer engagement plans

• Excellent communication skills in conveying product value to both internal and external customers