Software Engineer (Quality), Retail and Marcom Engineering
Marcom is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. The Marcom Quality Engineering team is hiring a full-stack Software Engineer to help turn internal tooling into a Quality Platform-shared services, APIs, and evaluation pipelines that improve CI/CD signal quality for engineering, QE, and production teams. You'll apply modern AI/ML to expand automated coverage, reduce infrastructure and test flakiness, and accelerate time-to-signal. This work supports high-visibility launches for millions of customers across 100+ languages.
Description
As a Software Engineer, you'll prototype quickly, tie engineering to business outcomes, and balance rigor with AI-driven velocity. You'll build and extend the quality platform-orchestration, retrieval, evaluation harnesses, and APIs-that scales quality across the portfolio.","responsibilities":"Build platform services that normalize data from PRs, specs, logs, and test runs and surface signals in a central dashboard
Evolve the execution layer by operating shared runners with fair queues and hardened images and by adding observability and repeatable test data to reduce infra flakiness and speed time to signal
Codify guardrails by implementing thresholds and Pass or Warn or Block verdicts with lightweight change history
Prototype quickly and deliver end to end from design to launch with fast, disciplined iterations
Partner across Engineering to drive adoption and a simple developer experience
Ship agentic workflows to automate test generation, defect triage, and CI/CD gates
Integrate LLM and retrieval to power internal QE copilots and PRs or Slack embeds
Preferred Qualifications
8+ years as a Software Engineer and 5+ years in automation or platform tooling.
Retrieval + RAG expertise (e.g., Pinecone, Qdrant, OpenSearch; re-ranking, hallucination evals, chunking strategies).
Strong Python for ML/LLM workflows; advanced TypeScript and Node for platform services.
Platform integration of AI agents, quality policies, and data-driven dashboards.
Strong fundamentals in mocking, dependency injection, and distributed systems.
Experience building shared execution images/runners and multi-tenancy controls (hardened, versioned images; isolation/quotas; fair queuing) on a company internal cloud (e.g., Kubernetes or an internal scheduler).
Experience with cross-platform automation frameworks across web, native, and APIs; and reducing flakiness and improving time-to-signal via heuristics/stats.
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Experience building and integrating REST and federated GraphQL (e.g., Apollo Federation v2) services, including subgraph/endpoint development, schema/API composition, and deployment collaboration with platform teams.
Experience creating deterministic test data: seeding known records, masked subsets, synthetic data; managing golden dataset versioning and lineage.
Ability to explain complex systems simply to engineers and non-engineers.
Minimum Qualifications
Requires Bachelor's degree in Computer Science, a technical field or a minimum of 5 years of relevant work experience.
Proficiency in Node or Python and ability to read/write the other.
Experience with RESTful/GraphQL APIs and automated testing frameworks (e.g., Playwright, Jest, Selenium, XCUITest).
Experience either improving reliability of shared CI/test infrastructure (e.g., lower infra flakiness, faster queue/start times) or operating a CI runner fleet (agents/executors; GitHub Actions, Jenkins, or Harness).
Shipped one LLM-powered feature (e.g., RAG over internal docs/telemetry; triage agent; stability investigator; natural-language to automation; eval harnesses; CI gates for accuracy/latency).
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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