Product Quality Manager- iPad

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just build products-we create the kind of wonder that has revolutionized entire industries. The diversity of our teams inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Description

Apple seeks an individual with the skills to strategically identify and drive corrective actions for the top issues affecting the iPad product family. In this position, you will have responsibility for Watch products throughout the program lifecycle, with the goal of identifying and driving improvements to product quality. This position partners with Engineering, Product Design, Operations, AppleCare, and component teams. This is a key role to support ongoing quality improvement for an exciting product. Strong technical, presentation, and organizational skills are essential.","responsibilities":"Support entire program development cycle, from design concept through program end of life

Work with commodity managers and supplier quality engineers to ensure component quality and reliability; make recommendations to improve design/test

Own product quality strategy and execution across incoming quality, in-line quality, outgoing quality, and ongoing reliability testing

Develop and implement new technologies to enhance quality, capacity, and efficiency

Spearhead innovative new ways to identify and resolve customer-facing issues

Develop and advocate for new, innovative metrics for measuring performance

Establish new methods for monitoring and reporting factory health and status, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), and Ongoing Reliability Testing (ORT)

Lead data-driven approaches to failure analysis

Implement best practices and learnings across manufacturing sites

Strategically prioritize top-issue investigations and corrective actions

Succinctly communicate technical updates to the executive team

International travel up to 25%

Preferred Qualifications

Masters degree in engineering or relevant field of science

Proven ability to process plan, create timelines, and meet deliverables. Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated

Works well with a team. Able to build relationships and lead by influence; this role requires advocating for change with a variety of teams across Apple

Obsessively inquisitive; seeks to pursue everyday problems in innovative ways

Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues

Good understanding of electronic assembly processes

Experience partnering with contract manufacturers in high-volume production; experience traveling to manufacturing sites

Superior communications skills

Ability in working with and analyzing data sets ; Proficient analytical skills - able to analyze large data sets to extract and find errors/discrepancies ; Proficiency in statistical skills

Knowledge in Python scripting; Building and maintaining automated scripts to report on data errors

Experience with complex database querying

Creating reports with visualization tools such as Tableau (build out of dashboards for the data)

Minimum Qualifications

5+ years of technical experience, including in high-volume manufacturing of consumer electronics