Manager, Engineering Program Manager, Architecture, Apple Services Engineering

The Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power media services like App Store, Apple TV, Apple Music, Apple Podcasts, as well as iCloud and other services. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here.

Description

Apple Services Engineering is searching for an experienced manager to lead a team of program managers driving programs in the Apple Services Engineering architecture space. You will play a central role in driving the strategy and execution of programs that shape how Apple operates at scale. This is a hands-on leadership position where you'll own scope, timelines, and cross-functional execution while building the next generation of program management leaders at Apple.

Responsibilities:

Team Leadership:

Hire, develop, and coach high-performing engineering program managers

Build a culture of excellence where team members grow and do their best work

Foster mentorship that develops both early-career and experienced professionals

Program Execution:

Own end-to-end delivery of multiple concurrent programs across complex software stacks

Manage scope, requirements, timelines, and prioritization with competing stakeholder demands

Establish checkpoints, track progress, and communicate status with transparency and clarity

Cross-Functional Leadership:

Drive collaboration across engineering, design, operations, and other disciplines to develop roadmaps

Influence without direct authority-building consensus and trust across organizational boundaries

Identify risks proactively, develop mitigations, and re-plan with agility as conditions change

Champion process improvements that scale how we build products across Apple Services Engineering organization

Preferred Qualifications

Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations

Excellent verbal and written communication and presentation skills, including the ability to convey information in a clear, concise and credible manner

Ability to partner with product and engineering teams to translate user needs into actionable requirements.

Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)

Experience in talent development, succession planning, and organizational design

Experience building feature and technical roadmaps

Strong problem-solving skills with the ability to balance short-term urgency with long-term organizational strategy

Ability to identify gaps in solutions, debate approaches, and weigh in on tradeoffs

Familiarity with open-source software development processes

Minimum Qualifications

8+ years of program management, product management, systems engineering or equivalent experience

2+ years managing a team of technical program/project managers

Excellent project management skills to drive schedules, dependencies, critical path and risks

Solid technical understanding of and experience in large scale distributed software systems, cloud architecture, development and deployment, and bonus points for past development experience